Issue equipment to a client - search by phone, link to booking ID, log departure condition, trigger SMS confirmation.

Process returns - compare condition, flag damage, calculate late penalties, trigger SMS to client.

Schedule and track repairs, routine servicing, and inspections. Items under maintenance are blocked from checkout.

Per-item damage history with bidirectional sync to Firebase. Triggers WhatsApp + SMS notifications.

Utilisation rates, damage frequency, maintenance costs, overdue analysis. Export to CSV/Excel. Management only.

Staff management, PIN changes, WooCommerce sync, late return policy rates, and alert thresholds.